E MAIL – MCQ’S

MCQs: How to Write Emails

1. Email is a way of communication using the
   a) telephone
   b) post office
   c) internet
   d) newspaper

2. A good email should be
   a) long and detailed
   b) clear, polite, and well-structured
   c) confusing
   d) written in capital letters

3. Email stands for
   a) easy mail
   b) electronic mail
   c) express mail
   d) external mail

4. Emails can be mainly divided into
   a) short and long
   b) fast and slow
   c) formal and informal
   d) personal and official

5. Formal emails are used in
   a) friendly chats
   b) professional situations
   c) family messages
   d) personal diaries

6. Which of the following is a formal email?
   a) Email to a friend
   b) Email to a cousin
   c) Job application email
   d) Birthday invitation

7. Formal emails should use
   a) slang
   b) short forms
   c) polite language
   d) jokes

8. Informal emails are written to
   a) teachers only
   b) office staff
   c) people we know well
   d) strangers

9. Which is an example of an informal email?
   a) Complaint letter
   b) Official enquiry
   c) Email to family
   d) Leave application

10. The subject line of an email
    a) gives full details
    b) tells what the email is about
    c) is written at the end
    d) is optional

11. The subject line should be
    a) long
    b) confusing
    c) short and clear
    d) funny

12. “Dear Sir” is an example of
    a) subject line
    b) informal greeting
    c) formal salutation
    d) signature

13. The main message of an email is written in the
    a) subject
    b) salutation
    c) body
    d) signature

14. The body of an email has
    a) one part
    b) two parts
    c) three parts
    d) four parts

15. Which part explains the details of the email?
    a) Opening
    b) Middle
    c) Closing
    d) Signature

16. “Thank you” is an example of
    a) subject line
    b) opening line
    c) closing line
    d) salutation

17. The name of the sender is written in the
    a) subject line
    b) salutation
    c) body
    d) signature

18. What should be checked before sending an email?
    a) Font size only
    b) Spelling and grammar
    c) Colour of text
    d) Emojis

19. Using slang in formal emails should be
    a) encouraged
    b) avoided
    c) compulsory
    d) appreciated

20. The correct format of an email helps the reader to
    a) get confused
    b) ignore the message
    c) understand the message easily
    d) delay reading

Answer Key

1. c

2. b

3. b

4. c

5. b

6. c

7. c

8. c

9. c

10. b

11. c

12. c

13. c

14. c

15. b

16. c

17. d

18. b

19. b

20. c

Dr Aswathy Aravindakshan

Dr Aswathy Aravindakshan is a teacher, bilingual writer and artist with over two decades of experience in teaching English language and literature. She currently serves as Assistant Professor of English at NSS College for Women, Thiruvananthapuram, Kerala, India. Her blog, ashlit.in brings together academic resources, creative writing in Malayalam and English, and visual art. The platform features lecture notes, study materials, poems, reflections, short prose, and a curated collection of her paintings. Through this space, she seeks to foster learning, creativity, and meaningful engagement with literature and the arts.